
FAQs
Please look below at our Frequently Asked Questions.
If you still have a question, please reach out to use using the chat function, contact form or by messaging a committee member directly from the 'Meet the Committee' page
Frequently asked questions
There is lots of preparation to do before you arrive. Not to worry though, have a look at the undergraduate checklist that details exactly what you need to do, apps you need to download and things to check out. You can find it here: https://www.lboro.ac.uk/students/welcome/undergraduate/checklist/
Also check out the 'Before you arrive' page to find out how to set up your IT Credentials and Multi-Factor Authentication at https://www.lboro.ac.uk/students/welcome/before-you-arrive/
Check out how you can prepare for your studies at Loughborough by visiting https://www.lboro.ac.uk/students/welcome/preparing-for-study/
Finally, check out the key info for when you finally arrive, including term dates, key contacts and collecting your ID card at https://www.lboro.ac.uk/students/welcome/preparing-for-study/
The student handbook is the authoritative source of detailed ‘how-to’ information during your time as a student, from registration to graduation. It has all the important information you need to know about being a student at Loughborough University. You can access the handbook at https://www.lboro.ac.uk/students/handbook/
We'll provide a video outlining the process. You'll pull up by the dining hall, where committee members and fresher helpers will assist with unloading your car and transporting your belongings to your block. Meanwhile, your parents’ car will be directed to the multi-story car park. After parking, they can return to help you unpack your room.
When you arrive on campus, it is important that you arrive through the East Entrance of campus. From the East Entrance, follow the signposts directing you to Royce. The road leading to Royce is one-way, so it's straightforward and hard to miss. We will also post a video showing the route prior to move-in day.
If you don't have your ID card, they can look up your name at the till so you can still get food. However, you'll need your ID card to access your block. If you've lost your ID, for example on a night out, or accidentally left it in your room, you can ask a block mate to let you in or contact the sub wardens for assistance.
For staying in Royce, the most important app is the brand new Royce Hall App! You can find out how to download this at https://www.roycehall.co.uk/mobile-app
You will also need the 'Washnet' app for your laundry, the Loughborough 'myLboro' app for your timetable and all things uni-related too.
We also recommend getting the 'LboroSport' app for all your sports bookings like pitches and the gym, as well as the 'Student's Union' app for all your nights out at the LSU.
Finally, ensure you download the 'Outlook' app so you can stay up to date with your student emails.
Wait until we have released our official timetable. Once we get the timetables posted for welcome week we advise you get the events listed there, as Royce as a group will be going and it would be good to get to know other ppl living in Royce!
We will post the ticket links for all nights out on the Royce App and in the WhatsApp group chats.
